Policies

Ryde Swim Return and Refund Policy

At Ryde Swim, we strive to provide you with high-quality swimwear and accessories that you'll love. Please carefully review our return and refund policy before making a purchase:

All Sales Are Final:

- All purchases made on our website are final. We do not accept returns or offer refunds for items unless they arrive damaged.

Damaged Items:

- If your item arrives damaged, please contact us immediately. You have 7 days from the date of delivery to report any issues with your order.

How to Report a Damaged Item:

1. Contact Us: Reach out to our customer service team at support@rydeswim.com
2. Provide Details: Include your order number, a description of the damage, and clear photos of the damaged item and packaging.
3. Review: Our team will review the provided information and determine the next steps. 

Resolution:

- If we confirm that the item was damaged during shipping, we will provide a replacement item at no additional cost or offer a full refund, depending on stock availability.

Note:

- Please inspect your order upon delivery. Any damages reported after the 7 day period will not be eligible for a refund or replacement.

We appreciate your understanding and cooperation. If you have any questions or need further assistance, please feel free to contact us.

Thank you for choosing Ryde Swim!

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